Cancellation, Return and Refund Policy

    Welcome to ThakurJiShringar. Please read our cancellation, return, and refund policy carefully before placing an order.

    Introduction

    At ThakurJiShringar, we are committed to providing high-quality spiritual clothing, accessories, and devotional products. Since our products are carefully packed and processed after order confirmation, customers are requested to review their order details carefully before making payment.

    Cancellation Policy

    Order Cancellation

    • Once an order is successfully placed on ThakurJiShringar, it cannot be cancelled under any circumstances.
    • Customers are advised to verify product details, quantity, size, shipping address, and contact information before placing the order.
    • Orders cannot be modified, exchanged, or cancelled after payment confirmation.

    Return Policy

    Return Conditions

    • We do not provide return or exchange facilities once the product is delivered.
    • Returns are only accepted if the product delivered is physically damaged, defective, or incorrect.
    • Customers must report the issue within 24 hours of delivery with proper photo or video proof.

    Refund Policy

    Eligible Refund Cases

    • Product received in damaged condition.
    • Wrong product delivered to the customer.
    • Product missing from the package.

    Refund Process

    Once the complaint is verified by the ThakurJiShringar support team, eligible refunds will be processed to the original payment method within 5-7 business days.

    Important Note

    Refund requests without valid proof images/videos may not be accepted.

    Support

    For any questions or refund-related assistance, customers may contact the ThakurJiShringar support team through the contact details available on our website.

    Thank you for shopping with ThakurJiShringar.